Free Shipping on Orders Over $49

Contact Us

Customer Service Hours:
  • 8 AM to 9 PM Monday - Friday EST
  • 9 AM to 6 PM Saturday EST
  • 12 PM to 5 PM Sunday EST
Ordering

We have several ordering methods to suit your every need.

  • Order online with our secure shopping cart.
  • Telephone toll-free at 800.737.3868
  • Fax your order at 937.320.4310
  • Print and mail your orders to:
    PetSolutions
    802 N. Orchard Lane
    Beavercreek OH 45434
Specialized Customer Service

We want our customers to be able to shop online with ease and safety. With our 24/7 ordering, we are here when you need us. If you see an item on our site or in our catalog that doesn't have all of the information you need listed, simply contact us via telephone or email us at [email protected] and one of our expert staff will provide the answers you need.

Payments

We accept Visa, Mastercard, American Express, and Discover. We also accept certified check, money order, and personal check. Credit cards are not charged until merchandise leaves our warehouse. Back ordered supplies ship as soon as available with no additional freight charges, live items are unable to be back ordered. We do not ship COD.